Privacy Policy
This Privacy Policy describes how Phoenix Technologies (referred to as "the
Company" or "Phoenix Ecom") ("we", "our", "us")
collects, uses, and shares information when you use
phoenixecom.in (the
"Site").
1. Introduction
Welcome to Phoenix Ecom Learning. We value your privacy and are committed to protecting
personal information processed through our Site.
By using the Site, you agree to the practices described in this policy.
2. Information We Collect
a) Information You Provide
- Name, email address, phone number.
- Billing and payment details for course purchases.
- Content you submit in forms, sign-ups, support, or communities (e.g., Telegram/Q&A
calls).
b) Automatically Collected
- IP address, device and browser details, pages visited, and usage patterns.
- Cookies and similar technologies (see “Cookies & Tracking”).
c) From Third Parties
- Payment processors and analytics/service providers may share limited data needed to
operate the Site.
3. How We Use Your Information
- Register and manage accounts, process enrollments and payments.
- Deliver course content, confirmations, updates, and support.
- Improve, personalize, and secure the Site and services.
- Administer communities (e.g., Telegram) and Q&A sessions.
- Analyze usage for performance, troubleshooting, and optimization.
- Comply with legal obligations and enforce terms.
4. Cookies & Tracking
We use cookies and similar technologies for session management, preferences, and
analytics. You can control cookies through your browser settings;
disabling certain cookies may limit functionality.
5. Sharing & Disclosure
We do not sell or rent personal data. We may share information:
- With service providers (e.g., payment gateways, analytics, hosting) under
confidentiality obligations.
- To comply with law, legal processes, or to protect rights, safety, and security.
- In business transfers (e.g., merger/acquisition), with protections consistent with
this Policy.
6. Data Security
We employ reasonable administrative, technical, and physical safeguards. However, no
method of transmission or storage is 100% secure.
7. Data Retention
We retain personal data as long as your account is active or as needed to provide
services and meet legal, accounting, or reporting requirements.
8. Your Privacy Rights
Depending on your location, you may have rights to access, correct, update, or delete
your personal data; object to or restrict processing; and
request data portability. To exercise these rights, see “Contact Us”.
9. Links to Third-Party Sites
Our Site may link to external sites (e.g., Telegram, payment processors). We are not
responsible for their privacy practices or content.
10. Children’s Privacy
We do not knowingly collect data from children under 13. If you believe a child has
provided personal data, please contact us to request deletion.
11. Changes to This Policy
We may update this Policy from time to time. The revised version will be posted on this
page with an updated effective date.
Last updated: 01-Sep-2025
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